1. PRIVACY POLICY – Plato Jewelry

Last updated: [11/16/2025]

Plato Jewelry, ΠΛΑΤΩΝ ΠΑΝΑΓΟΠΟΥΛΟΣ (“we”, “us”, “our”) operates the website platojewelry.com and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information.

We comply with the General Data Protection Regulation (GDPR) and all applicable international privacy laws.

1. Data We Collect

Information you provide:

  • Name, email, phone

  • Billing/shipping address

  • Payment information (not stored by us)

  • Order history

  • Messages sent to customer support

Information collected automatically:

  • IP address

  • Browser/device information

  • Cookies & analytics data

  • Pages visited, time spent

Information from third parties:

  • Payment processors (Stripe, PayPal, banks)

  • Advertising platforms (Meta, Google)

  • Social media (Instagram, Facebook)

2. How We Use Your Data

  • Process and deliver orders

  • Send order confirmations and updates

  • Provide customer support

  • Improve website performance

  • Personalize content and ads (with consent)

  • Prevent fraud and maintain security

  • Send newsletters (only with your consent)

3. Legal Basis (GDPR)

We process your data under:

  • Contract necessity

  • Consent

  • Legitimate interest

  • Legal obligation

4. How We Protect Your Data

  • SSL encryption

  • Secure servers

  • Encryption by payment processors

  • Restricted access

  • Firewall protection

We do not sell personal data.

5. Data Retention

  • Orders/billing: up to 10 years (legal requirement)

  • Messages: up to 2 years

  • Cookies: session to 12 months

  • Newsletter: until you unsubscribe

6. Sharing Your Data

We share data only with trusted partners:

  • Payment processors

  • Shipping carriers

  • Marketing platforms (consent-based)

  • IT & hosting providers

  • Legal authorities when required

7. Cookies

See our Cookies Policy below for full details.

8. Your GDPR Rights

You may request:

  • Access

  • Correction

  • Deletion

  • Restriction

  • Portability

  • Withdrawal of consent

  • Objection to processing

Contact: platojewelry@gmail.com

9. Address Disclosure

Our business operates from:
Patra, Greece
(Full registered address is available upon request for legal purposes.)

10. Contact

For privacy questions:
Email: platojewelry@gmail.com